Personalized Campfire Metal Sign Garden Stake, Custom Family Name Outdoor Sign
Personalized Campfire Metal Sign Garden Stake, Custom Family Name Outdoor Sign
How to choose correct size
CHOOSE YOUR PERFECT SIZE
Not sure which size to choose? Start with your wall.
| Size | Best For |
|---|---|
| 10"–20" | Small accents, entryways & cozy corners |
| 30"–40" ⭐ | BEST SIZE RANGE — consoles, fireplaces, beds & most living room walls |
| 60" | Large sofas, beds & feature walls |
| 72" | Great rooms, oversized walls & large outdoor spaces |
| 90" | Grand statement walls, patios & large exterior spaces |
⭐ THE 30"–40" SWEET SPOT
30" • 32" • 36" • 38" • 40"
This is our go-to range for creating a beautiful statement without overwhelming the room.
Perfect above a sofa, console, fireplace, bed or dining area.
If you're unsure, 30"–40" is a great place to start.
WANT TO GO BIG?
Have a large wall or outdoor space?
60" → Bold Statement
72" → Extra Large Impact
90" → Grand Statement
The bigger the wall, the bigger you can go.
QUICK RULE
Small space → 10"–20"
Most rooms → 30"–40" ⭐
Large wall → 60"–72"
Huge exterior wall → 90"
Choose the size that makes your wall feel complete — not crowded, not empty, just right.
Description
Shipping & Delivery
Where do you ship?
We ship to most countries worldwide. Delivery may be unavailable to certain remote areas, islands, or military addresses.
How much does shipping cost?
Shipping fees depend on your location, selected shipping method, and package size. The final shipping cost will be displayed at checkout.
Free standard shipping is available on orders over $299.
How long will my order take to arrive?
Production typically takes 3–5 business days before shipment. Most orders arrive within 6–10 business days after production is completed.
Delivery times are estimates and may vary by destination and carrier.
📦 Order Management
How can I track my order?
You will receive a tracking number by email once your order ships. Please allow 1–3 business days for tracking information to become available.
Can I change or cancel my order?
Contact us as soon as possible after placing your order.
Because many products are made to order, changes or cancellations may no longer be available once production has started or the order has shipped.
🚚 Delivery Issues
What should I do if my package is delayed?
Occasional delays may occur due to customs, carrier congestion, severe weather, or other circumstances outside our control.
Contact us with your order number if your package is significantly delayed, and we will review the tracking information.
What happens if my package is marked as delivered but has not arrived?
First, check around your property and ask household members or neighbors whether the package was received on your behalf.
If you still cannot locate it, contact us with your order number. We will review the shipment and assist you with the next steps.
Returns, Warranty & Refunds
Report Within 7 Days
Contact us within 7 days of delivery if your order arrives damaged, defective, or incorrect.
Refunds in 5–10 Business Days
Approved refunds are issued to your original payment method.
Personalized Items
Personalized and made-to-order products are generally non-returnable unless there is a verified issue.
How the Resolution Process Works
1. Contact Our Support Team
Email us within 7 days of delivery and include your order number and a description of the issue.
2. Submit Photos or Videos
Provide clear photos or videos showing the product, packaging, shipping label, and reported issue.
3. We Review Your Request
Our support team will review the information and determine the appropriate resolution.
4. Replacement or Refund
If your request is approved, we may provide a replacement, partial refund, or full refund, depending on the circumstances.
Damaged or Incorrect Orders
What should I do if my order arrives damaged or incorrect?
Contact us within 7 days of delivery.
Please include:
- Your order number
- A clear description of the issue
- Photos or videos of the product
- Photos of the packaging and shipping label
Keep the product and all original packaging until our support team has completed its review.
What issues are covered?
We may offer a replacement or refund when an item:
- Arrives damaged or defective
- Is different from the item ordered
- Is significantly different from its product description
- Has a verified manufacturing defect
- Is confirmed lost in transit
Each request is reviewed individually based on the information and evidence provided.
Returns & Eligibility
Are personalized or made-to-order items returnable?
Personalized and made-to-order products are generally non-returnable because they are produced specifically for each customer.
However, support may be available if the item arrives:
- Damaged
- Defective
- Incorrect
- Significantly different from its product description
Do I need to return a damaged or defective item?
A return may not be required in some cases.
Please wait for written instructions from our support team before returning or disposing of any item.
Sending a product back without prior authorization may delay the resolution process.
Where should I send my return?
Do not return products to the supplier, manufacturer, or fulfillment address shown on the package.
Contact our support team first to receive the correct return address and instructions. Unauthorized returns may not be accepted or refunded.
Are original shipping fees refundable?
Original shipping fees are generally non-refundable.
Shipping fees may be refunded when:
- The issue was caused by us
- The wrong product was delivered
- The product arrived damaged or defective
- A refund is required under applicable law
Return shipping costs will depend on the reason for the return and the instructions provided by our support team.
Warranty Coverage
What does the warranty cover?
Warranty support applies to verified manufacturing defects or product issues that existed when the item was delivered.
Warranty coverage does not normally include damage caused by:
- Misuse or improper handling
- Incorrect installation
- Accidents or impact
- Unauthorized modifications
- Normal wear and tear
- Exposure to unsuitable weather or environmental conditions
- Failure to follow product care instructions
Photos, videos, or other information may be required to verify the issue.
Refunds
How long does a refund take?
Once approved, the refund will be issued to the original payment method used for the order.
Please allow approximately 5–10 business days for the funds to appear. Processing times may vary depending on your bank, card provider, or payment service.
Shipping time, processing time, and bank processing time are separate and may affect when the funds become visible in your account.
Customer Support
How do I contact customer support?
Email admin@bensonixshop.com and include:
- Your full name
- Your order number
- A description of the issue
- Clear photos or videos, when applicable
Providing complete information will help our team review your request more quickly.